Is there a problem with your model? Contact our after-sales team using this form and you will get a reply promptly.
In order to ensure that your request is dealt with quickly, please attach one or several photos of the model’s defect, and be sure to include a clear explanation of the problem. Only purchases made directly on our website will be taken into consideration for any and all after-sales handling.

You will find more specific terms and conditions for the use our after-sales service in the general terms and conditions.